Quality, safety, and comfort is at the core of Health & Wellness Bazaar. We are committed to providing you with the highest level of medical treatment customer service. That is why we are equipping our staff with the industry leading quality improvement methodologies and tools.
Our patient-focused approach to medicine rests on a number key elements:
The golden rule: Treat others as one would like others to treat oneself. Medical care, whether in your home country with your home doctor or with a physician in another part of the world, can be a daunting experience. Here at Health & Wellness Bazaar, our goal is to treat you with the respect and care as if we were going through the same experience.
Patient and Staff Safety: All our medical providers are fully accredited with the Joint Commission International and/or their national department of health services and are continuously accessing our processes to ensure they maintain adherence to international standards. It is our firm philosophy that patient and staff safety are the entire reason for our existence.
Pursuit of perfection: At Health & Wellness Bazaar we pride ourselves in the constant pursuit of perfection. By implementing modern day continuous quality improvement methodologies such as Lean and Six Sigma, we are committed to providing to you the best possible experience and quality before, during, and after your visit. All our staff undergoes cross-functional training on not just quality improvement methodologies, but also on the latest clinical quality techniques and processes
Team-based medicine: Our cross-functional team-based approach for our administrative and clinical teams ensures a constant stream of communication across all areas of the organization. Additionally, we firmly believe that performance excellence begins at the staff level. The frontline staff must be empowered to identify and implement changes real-time.
We understand that getting medical care abroad can be a scary process. Traveling to a foreign location and putting your health on other people’s hands is never an easy decision. Because of this we are committed to providing you with all available information to allow you to make the best decision possible for your specific case.
We also are proud to be led by a management team that has years of experience in the health care industry and is focused solely on the health and wellbeing of our patients.
Clinical and Management Team
The executive team at HWBazaar is American based and all the administrative staff speak English. Our management team has experience ranging from work in the American health care system with health plans, hospitals and clinics, to work in multi-national organizations spanning Southeast Asia, Oceania, Latin America and Europe. Our surgical team has a combined experience of over 200,000 surgeries. We have an intimate understanding of how health care works both from the operational and medical perspectives.
Having an enjoyable experience is the first step to your recovery. Our company culture and our highly trained team members will ensure that you and your friends/family have everything you need. Additionally, we highly encourage you to engage in tourism activities within what is recommended by your doctor. Our on-site team will be happy to recommend local activities/tours and will assist you with the planning and logistics of your trip. Our goal is to make your medical vacation as successful, memorable, and easy as possible.
We are a privately held company with an emphasis on personalized patient-focused medicine. We invite you to be a guest in one of our clinics and hope that you truly feel at home with us.
The first thing you’ll notice is the amount of attention you’ll receive. The Latin American culture is known for its love and warmth, and it permeates throughout the entire organization. Believe it or not, you will actually get to sit and talk with your surgeon and the entire team during your stay with us!
At HWBazaar, we pride ourselves in the level of attention and care with which we treat all our guests; we firmly believe that having an enjoyable experience is a first step to your recovery.
Innovations and Performance Excellence
At HWBazaar we are firm believers in continuous quality improvement. Our staff and providers are currently undergoing cross-functional training on the latest quality improvement tools and methodologies. We are implementing a world-class performance excellence program that will ensure that you receive the best possible care and experience.
Additionally, we are continuously looking to mirror our clinical processes to the international standards set by the World Health Organization, and by international accreditation bodies such as Joint Commission International.