What to Expect

What to Expect

We are fully committed to providing our patients with the most successful and rewarding medical tourism experience. Through our years of experience, we have mastered the ins and outs of medical tourism and continue to improve our unique approach to make the entire process as seamless and simple as possible.

Transportation

We make getting to your Medical Tourism Destination easy and enjoyable:

  • If you live in Southern California and choose a provider near the San Diego/Tijuana border, we will meet you in San Diego and drive you across the border to see your doctor and receive treatment. Once your treatment is finalized, we will drive you back to San Diego so you can go home and continue your recovery.
  • If you live anywhere else in the US or Canada and choose a provider near the San Diego/Tijuana border, you can fly to the San Diego Airport and we will take care of the rest. We will meet you at the San Diego Airport and drive you across the border to see your doctor and receive treatment. Once your treatment is finalized, we will drive you back to the San Diego Airport for your return flight to continue your recovery at home.
  • If you live anywhere in the US or Canada and choose a provider anywhere else in Mexico, you can fly directly to your Medical Tourism Destination in Mexico and we will provide all local transportation. All our Medical Tourism Destinations have major international airports with direct flights from the US and Canada for your convenience. We will meet you at the airport and provide all transportation to see your doctor, receive treatment, rest and recover, and drive back to the airport for your return flight to continue your recovery at home.

What should I bring?

All your positive energy, some changes of clothes, and your passport. Depending on where you are coming from, you may need a Visa. But don’t worry – we’ll guide you throughout the entire process.

What is the experience like?

Having an enjoyable experience is the first step to your recovery. Our company culture and our highly trained team members will ensure that you and your friends/family have everything you need. Additionally, we highly encourage you to engage in tourism activities within what is recommended by your doctor. Our on-site team will be happy to recommend local activities/tours and will assist you with the planning and logistics of your trip. Our goal is to make your medical vacation as successful, memorable, and easy as possible.

Communication

We want you to be in touch with your loved ones back home. You will have Wi-Fi access throughout our clinics and hotels and many American and Canadian phone plans now offer free calling to/from Mexico and other countries in Latin America. You could also buy pre-paid calling/data cards from your home country or in your medical destination.
Additionally, our staff speaks English so you will have no problem communicating with them and will be able to assist you in anything you may need.

Comfort

Our recovery rooms will make you feel like you’re in a guesthouse. They are equipped with a bedside room light, individual cable television with English channels and a guest couch.

What kind of care will I receive after my surgery?

At HWBazaar we are striving to make your care experience with us the same, if not better, than what you would receive at home. We ensure that our medical providers’ facilities are fully accredited and certified to the highest international standards. If your surgery requires an overnight stay at the clinic, you will be taken to the recovery room for monitoring. We pride ourselves in patient-focused highly personalized care and will be by your side the entire time. Out surgeon and nurses will constantly be checking in on you to make sure you have the best experience possible. If needed, rehabilitation therapy will also be available if you’ve undergone a procedure that requires scheduled therapy.

What paperwork should I take when I leave the hospital?

We will give you all paperwork from your visit, including any prescriptions and instructions, a receipt, and a written diagnostic from your visit. We are also happy to provide a copy of the medical record if you request.

Will rehabilitation therapy be included in my medical tourism procedure package?

If your condition requires physiotherapy after surgery, and you are to stay longer, we can do your rehab at no additional cost. If going back home, we will provide you with instructions for your local physiotherapist.

What are the risks of flying after surgery?

The major risks of flying after surgery are deep vein thrombosis and pulmonary embolism. Because of this we recommend our patients to take travel distance into consideration when choosing a medical provider. Our surgeons will work with you to minimize these risks and increase the success of your recovery.

Can I speak to my international provider after I come home?

Absolutely! We would like to stay in contact with you throughout your entire experience, including when you get home. We are happy to discuss your progress with you and your primary care physician at home.